Personal Website of R.Kannan
Project Literature Survey - Knowledge Resources
Relevant to Officers of Nationalised Banks
(Relating to Service Matters)


Introductory Articles

  1. 6-Step and 20-Point Service Code And Ethics

  2. You & Your Organization - The Significant Stake-holder-Segment in a Service Institution

  3. My Message to Officers Facing Disciplinary Action/Departmental Inquiries

  4. A Word about this Website with Officers of Public Sector Banks

List of Projects covered

  1. Integrity in Public Life & Services [Lead Project].

    The project describes the essentials of personal integrity, the onset of progressive erosion in our social life and value systems after the second world war, and effective ways of handling "misconduct" of different types in Service organizations. The evil of corruption being confronted by the common citizen in public services is analysed and portrayed vividly, in the background of strenuous efforts being executed by the present Chief Commissioner, CVC.

  2. Group Discipline & Group Dynamics

  3. Unity is strength. Together and with cooperation and coordination, four persons can work and bring out an output equal to what ten persons could achieve, if individually, without any link between them. This is group synergy or group dynamics. Political, religious, and social groups at the national level and Work Groups and Functional Teams at Corporate level, are potential bodies of synergy, that could mould and shape the behaviour pattern of the component individuals. Effective leadership is at the root of action-charged groups. And more than that what is the strength of a group? It is really the sense of discipline and commitment the individual members bear to the vision and mission of the group.

    Therefore the formulae

    Group synergy = Quality of Leadership + Discipline and Commitment of the Group Members

    Articles on different titles in this group are enriched by quoting the contributions of competent thinkers on the respective subjects

  4. How to conduct/defend Departmental Inquiries

  5. This may be a technical and quasi-judicial subject for the common man, but for bank officers this is today a frequently crossed nightmare. This weapon in nationalised banks is less used and more abused. The subject is cogently compartmentalised and analysed in-depth to be of real benefit to those who are persecuted, as also to those who desire to use this tool for bonafide purposes of promoting discipline, cleanliness and purity in our public services.

  6. FAQs on Departmental Inquiries

  7. Departmental Inquiry is a vast subject. It is conducted in Private Organizations, in Government and Public Sector Organizations. There are pertinent decisions of the Supreme Court of India, and the different High Courts, which are binding, as also clarifications by the Ministry of Home Affairs, and Department of Personnel attached to the Cabinet Secretariat. It is the desire to cover many issues not covered in the original narratives in this part by way of Questions and answers.

    FAQ as a concept is a convenient device to segregate a number of one-time or occasionally confronted critical issues from the main plank, so that the added description of these issues at the principal level do not render it unwieldy, but still make it is possible to cover almost everything relevant in separate parts with provision for their quick retrieval, at times when needed. It also provides for future additions as I get feed back and queries from my viewers.

  8. Abuse of Power by Management- Malice, Malafide and Victimisation in Disciplinary Inquiries

  9. We have seen that conducting departmental Inquiry presupposes utmost good faith, bonafides and objectivity on the part of the management. We have discussed about the canons of quasi-judicial approach and the extension of natural justice to the delinquent officer. We have also seen that power has to be exercised prudently and wisely in the best interests and realisation of the corporate goals of the management and not arbitrarily or recklessly.

    When these standards and safeguards are missing, power instead of being used wisely, is misused grossly and abused. The Public causes turn to be equated with private greed and caprice. What are the attributes or symptoms of management that results in misuse or abuse of power? The answer is not difficult to locate, as we proceed further with the web pages listed under this series.

    Skill, efficiency and perfection never go with corruption and greed. It is the imperfect mind, that breeds greed and acts as fountain source of negative standards. The twin evils always exist simultaneously, i.e. lack of integrity and lack of efficiency. Conducting departmental inquiries presupposes not only honesty of intention, but also possession of skill and knowledge to do justice to the complex task.

    These complex phenomena are analsysed and discussed in these pages.The project also covers the text of useful Codes (Rules, Regulations and manual extracts) relevant forPublic serevants/Bank Officers.

  10. Knowledge of Law Essential for Public Servants

  11. Two branches of knowledge and discipline that promote one to keep his body and mind robust and healthy are (1) Health, and (2) Law. The importance of legal awareness is forcibly brought out in a chapter under the same title. The subjects in this group are chosen and dealt with keeping in view the minimum security needs of a public servant in today's environment.

  12. Remedies And Safeguards to Public Servants

  13. Many tax-benefits provided in the Annual Finance Acts go unobserved. So too various simple and effective legal remedies and safeguards available to a persecuted public servant remain unknown and unused. Information about reliefs and remedies available to a persecuted public servant are discussed in the titles under this group.

  14. Crime & Punishment

  15. The rationale of this project is descried in its title page as under. "In this globe the eternal war is between 'Right' and 'Wrong'. If the 'Right' has to survive, it has to restrain the 'Wrong', and for this purpose it has to equip itself with all information and knowledge about the designs and ways of wrong-doers, about how to prevent their attempts and safeguard its interests. We therefore have to study crime in the context of dealing with it effectively and keeping it at constant check with the pre-emptive threat of applying the weapon of Punishment."

  16. My Encounters with Corporate Corruption in my Service

  17. The context in which this project was conceived, as the initial project in this Web-site is described as under in its title page.

    "The first project is part of my career history in the second part of the tenure of my service. In the next seven chapters I will be describing the problems I faced repeatedly from the year 1977 up to the end of my service, except for an intervening span of four years between 1988 and 1992 for no committed faults of mine, but due to my inability to compromise with service values....

    I am narrating these encounters in my service because it is informative and represents the real-life service environment in PSBs today that we confront. In brief I was punished because as part of my assigned duties I reported facts relating to serious developments affecting the interests of the Bank.

  18. Life After Retirement

  19. "The web pages on "Life After Retirement" portrays the graphic feelings of mine on the eve of this memorable day and the efforts I am eagerly making for an equally active life in the post-retirement phase, despite my health getting impaired on account of a mild stroke I suffered in March 2000 at Delhi.

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[..Last Update on 20.10.2004..]<>[chkd-appvd](ef)